Selecting a nursing home for a loved one is a significant decision that requires thoughtful consideration. Touring the facility and speaking directly with staff will help you understand if it meets your loved one’s needs.
Here are some essential questions to ask during your visit to make sure the home is the right fit:
Can I Visit the Facility in Person?
Nothing compares to experiencing a nursing home in person. Walking through and meeting staff gives a real feel for the atmosphere and operation.
Schedule a tour and be sure to ask about the daily rhythm and routines, as well as the type of support provided.
What’s Included in the Cost?
Cost is a critical consideration, as nursing care is a significant financial commitment. Ask about the overall cost, and what services, amenities, and medical support are covered in the fee. It’s also helpful to understand what additional services might incur extra charges, so there are no surprises later.
What Are the Rooms Like?
Ask to see the room designated for your loved one or at least a similar room. Look for a clean, well-maintained space that feels comfortable and homely. Check the furnishings and layout and see if it aligns with your loved one’s preferences.
How Are Health and Personal Needs Supported?
It’s important to confirm that the home can meet your loved one’s specific health requirements.
Arrange to speak with the clinical team to discuss any existing medical conditions, medications, dietary needs, or special requirements like physiotherapy.
At Springfield, this is all covered in the assessment before a resident moves into the home, as knowing the staff can meet these needs is crucial for peace of mind.
What Is the Staff-to-Resident Ratio?
Understanding the staff-to-resident ratio gives you insight into how much personal attention your loved one will receive.
This is especially important for residents with more demanding health or mobility needs. Also, enquire about how many registered nurses, social care workers, and other specialised staff are present.
What Is the Menu Like, and Are Special Diets Accommodated?
The quality of meals impacts both health and enjoyment. Review the day-to-day menu to see if it includes nutritious, appealing options.
Ask if dietary restrictions or preferences can be accommodated, whether it’s low-sodium meals, vegetarian options, or specific allergies.
What Social Activities Are Available?
Ask about social activities and events, such as whether the home supports residents’ external commitments like attending church or social clubs. Knowing that these can continue often helps residents transition into care and feel more at home.
How Does Laundry and Personal Care Work?
Find out how laundry is managed and whether residents need to bring specific items. Ask if services like hairdressing, podiatry, or other personal care needs are available. Knowing these details helps families prepare appropriately.
Is There Open Visitation for Family Members?
Regular visits from family help residents feel connected and supported. Ask if there’s a flexible visitation policy and how family members can access the home. A home that welcomes family at any time promotes a supportive, open environment for residents.
What Is the Handover Process When Residents Go Home?
If you’re considering temporary care, such as post-operative convalescent care or respite care, ask about the transition process back home.
The nursing home should make sure there is a proper handover so that family members or home caregivers are fully informed of the resident’s needs and recovery progress.