At Springfield Health Services, which includes both Springfield and Prinsted Care Homes, our staff members are truly the heart of our community. Their commitment, passion, and dedication go beyond their duties, creating an environment where every resident feels valued and cared for.
The Heart of Our Homes: Our Staff Team
The team at Springfield Health Services is diverse and experienced, with roles ranging from kitchen assistants and housekeepers to nurses and senior carers. We have team members who have been with us for over 30 years, alongside newcomers who bring fresh perspectives and enthusiasm.
This blend of experience and innovation means that our homes are always buzzing with energy, compassion, and a commitment to high-quality care.
Every role, no matter how big or small, is valued equally. As one team member said, “No home is better than its staff team.”
This sentiment is deeply engrained in our culture. Whether it’s our cleaners, who ensure the homes are spotless and comfortable, or our carers, who provide personal support to residents, every contribution is crucial to the smooth operation and warm atmosphere of our homes.
Going Above and Beyond
Our staff members are known for their extraordinary dedication. It’s not uncommon for them to attend residents’ funerals in their own time or to go out of their way to bring a personal touch to a resident’s life.
One touching example is of a staff member who made sure a resident, who always had his late wife’s favourite flowers in his room, was surrounded by them one last time after he passed away. Such gestures, big and small, are what make Springfield and Prinsted feel like true communities.
Training and Career Development
We believe that the best care is provided by people who are continuously learning and growing. That’s why we offer extensive training and career development opportunities.
Many of our team members have progressed through different roles over the years. For example, some have started as housekeepers or kitchen assistants and, with training and support, have advanced to senior care positions or team leader roles.
We also welcome those new to the care sector. We know that passion and a caring nature can be more important than experience. We offer training to new staff, helping them develop the skills needed for their roles while fostering their natural ability to care for others.
Building a Strong and Supportive Culture
Teamwork and communication are at the core of our values. Our staff work cohesively, supporting each other in moments of crisis and celebrating successes together.
Open communication between management and staff ensures that any concerns are addressed promptly, and regular supervisions and appraisals provide ongoing support and guidance.
We also emphasise the importance of enthusiasm, compassion, and going the extra mile. Our staff are not just employees; they are caregivers, companions, and, often, friends to our residents.
This creates a positive atmosphere that resonates throughout our homes and significantly enhances the well-being of our residents.
Creating a Positive Environment for Residents
The strong work culture at Springfield Health Services translates directly into a warm, welcoming atmosphere for our residents.
A happy and cohesive staff team means that our residents receive consistent, compassionate care. They feel safe, understood, and genuinely cared for, which greatly contributes to their quality of life.
Our staff know each resident personally – their likes, dislikes, quirks, and even when they might be feeling under the weather. This deep understanding allows them to provide personalised care that is attuned to each resident’s needs.
Looking Forward
Springfield and Prinsted Care Homes are always on the lookout for dedicated individuals to join our team. We believe in creating opportunities for career growth and personal development, and we are proud of the nurturing environment we have cultivated for both our staff and residents.
Our commitment to exceptional care, underpinned by a strong, supportive team, means that Springfield Health Services continues to be a place where residents feel genuinely at home, and staff feel valued and motivated to provide the best care possible.
If you’re interested in joining a team that makes a real difference in people’s lives, we’d love to hear from you. At Springfield Health Services, every role is essential, and every team member is part of our family.